To expedite
the resolution of your question and help you track it, please fill out this
checklist before you call your technical support center.
Site ID (customer number):
Case number:
Priority:
Support engineer:
Date case opened:
Date case closed:
Sybase product and version
number, including maintenance release number:
Operating system type and
version:
Front-end (client)
product and version:
Client machine operating
system type and version:
Description of the problem
(including error numbers, error messages, circumstances in which problem
occurred):
Other useful information
(including copy of error logs, reproducible case, number of users on
the system, average percent of CPU usage, any other pertinent details):
