Services: CaseXpress Hardware Upgrade for Increased Performance
April 11 (5 pm PST) CaseXpress, part of the suite of online Sybase Support
Services, will be upgraded to a new more robust infrastructure. Sybase
support customers use CaseXpress to log new cases; attach pertinent files;
update case information; check case progress; and view a list of their
see a 50%-60% increase in performance", said Gary Zaur, Vice President,
Customer Services and Support, "and with the addition of the second
server to handle fail over, this critical application will be hosted on
a high-availability environment."
Customers with existing
bookmarks will be redirected automatically. For details on the CaseXpress
application, visit sybase.com/support.
Last Revised: Apr 11, 2003 Product: Not Product Specific Business or Technical: Technical