Sybase Business Intelligence Solutions - Database Management, Data Warehousing Software, Mobile Enterprise Applications and Messaging
Sybase Brand Color Bar
delete

Search for    in all of Sybase.com
view all search results right arrow
  blank
 
 
 
 
 
 
 
 
 
 
Support > Technical Documents > Document Types > FAQ > ASE DataDirect Migration FAQ  
RSS Feed
 
 
 

ASE DataDirect Migration FAQ

  1. How were customers informed about this?
  2. Have other customers migrated successfully?
  3. What assistance will Sybase give me in this migration?
  4. I have thousands of PCs with the older drivers installed; what tools do you have to help me locate where they are and to migrate them automatically?
  5. What kind of comparative performance will I get from the new drivers?
  6. What differences in behavior are there between the drivers?
  7. What are the differences in the level of support I will receive for these drivers vs. the old drivers?
  8. What if I don't migrate by the deadline - what options do I have for extended support?
  9. Can I still get the DataDirect drivers from DataDirect? Will you support this combination?
  10. I have heard that DataDirect has an extensive test suite for ODBC driver testing; how does that compare with your organic driver test suite and the level of quality we will see with Sybase drivers?
  11. DataDirect has ASE drivers running on Unix platforms. Do you have any plans to support Unix?
  12. What should customers who are migrating to ASE 12.5.4 do about ODBC and OLE-DB support?
  13. How to get help.

1. How were customers informed about this?
You should have received an EOL notification letter in your email. This information can also be found on Sybase ASE website and download site. ASE 12.5.4 and 15.0 documentation also includes this information.

2. Have other customers migrated successfully?
Yes. Not only have other customers migrated successfully, but they have reported seeing and experiencing the technical excellence of Sybase’s new drivers over the third-party ones.

3. What assistance will Sybase give me in this migration?
Sybase Engineering places high priority in addressing any issues that could cause difficulties in migration.

4. I have thousands of PCs with the older drivers installed; what tools do you have to help me locate where they are and to migrate them automatically?
The migration is similar to any other client PC upgrade you have done before to bring clients up to date with supported versions of software. A migration tool is available to simplify the task.

5. What kind of comparative performance will I get from the new drivers?
Our customers and we have seen better performance in Sybase ODBC and ADO.NET when compared to DataDirect’s. After addressing one issue in OLE DB, we should find better performance in Sybase OLE DB too.

6. What differences in behavior are there between the drivers?
The differences in behavior are very minimal. They are documented in the Release Bulletin, which can be found online at the
Sybase Product Manuals site.

7. What are the differences in the level of support I will receive for these drivers vs. the old drivers?
There will be no difference in the support level you will get. You will notice a quicker turn-around when your questions need to be addressed.

8. What if I don't migrate by the deadline - what options do I have for extended support?
Issues will also be addressed for ASE 12.5.3 and prior versions through July 2009. You may contact DataDirect to find out if support is available for your DataDirect drivers.

9. Can I still get the DataDirect drivers from DataDirect? Will you support this combination?
Yes, you can still get the drivers from DataDirect. Sybase will support any compatible third-party technology. However, when you find a bug on DataDirect drivers, you will have to get it addressed by DataDirect.

10. I have heard that DataDirect has an extensive test suite for ODBC driver testing; how does that compare with your organic driver test suite and the level of quality we will see with Sybase drivers?
Sybase also has a test suite. We have a deeper level of coverage in the tests for ASE-specific features and functionality. The quality of the driver itself can be a proof of this.

11. DataDirect has ASE drivers running on Unix platforms. Do you have any plans to support Unix?
We are evaluating the business case for porting our own ASE driver to Unix and we are interested in hearing your requirements. Meanwhile ASE/SDK customers who have an urgent need can purchase the ASE driver on Unix from DataDirect as they have always done in the past.

12. What should customers who are migrating to ASE 12.5.4 do about ODBC and OLE-DB support?
Sybase encourages ASE 12.5.4 customers to plan their migration to the new ODBC and OLE-DB drivers supplied with ASE 12.5.4 as soon as possible, because:

  • Only the Sybase-developed drivers in ASE 12.5.4 will be enhanced to support new ASE features added in ASE 12.5.4 and above.
  • Sybase can only provide support if problems can be reproduced with ASE 12.5.3 or prior releases.
  • After November 30, 2007, only P1 issues reproducible with ASE 12.5.3 or earlier will be corrected in the older drivers.
  • Sybase wants you to be successful with the migration, and stands ready to help you quickly resolve any issues you may encounter.

13. How to get help.
Information to assist you in your migration from third-party drivers to the Sybase ODBC Driver and OLE DB Provider is in the following publications, available online at:

Most Sybase customers will find instructions for migration straightforward. However, if you need additional assistance, your Sybase Customer Service representative can direct you to additional support.


 

DOCUMENT ATTRIBUTES
Last Revised: Oct 18, 2006
Product: Adaptive Server Enterprise
Technical Topics: Migration, Database Admin, Troubleshooting
  
Business or Technical: Technical
Content Id: 1044160
Infotype: FAQ - Technical
 
 
 

© Copyright 2014, Sybase Inc. - v 7.6 Home / Contact Us / Help / Jobs / Legal / Privacy / Code of Ethics