Why does XTNDConnect PC fail when syncing e-mail on a newer Palm OS device?
Palm changed the mail interface in Palm OS 5.0 and higher, preventing
XTNDConnect PC from functioning properly. XTNDConnect PC can not
support synchronization of e-mail to Palm VersaMail. However, we offer
a free mail client, called MailPlus, which can be installed on the Palm
device and can be synced to mail programs using XTNDConnect PC. You can
download MailPlus and instructions for installing from the link below. ftp://ftp.extendedsystems.com/xtndconnectpc/Palm/MailPlus.zip
Note: Synchronizing e-mail attachments with Palm devices is not currently supported.
How do you start a synchronization with a Palm OS device?
When you open your PC application, the Synchronize menu will
automatically appear. Select Synchronize in the PIM menu. You will
receive the appropriate prompts to synchronize the data. The first time
you synchronize, you will be prompted to disable the HotSync Manager.
Select Yes. You will then be prompted to press the HotSync button on
Yes. Auto Synchronization is enabled by default for Palm OS mobile
devices only. If you would like to disable this feature, click the
Options button in the Synchronization Settings screen to change this
setting. For non-Palm OS mobile devices, Auto Synchronization is
receive the error “Requested database, record, resource, etc. not
found. Run all the applications (Address Book, Date Book, To-Do and
e-mail) at least once on the device and try again. If the database uses
Versa Mail or another non-compliant e-mail application, please uncheck
the e-mail application.”
This has been reported with certain Palm Smartphones that have the wireless sync option from their carrier.