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Support > Technical Documents > Document Types > End of Life Notice > End of Life Notice for EDI Server, EC Gateway, ECM...

End of Life Notice for EDI Server, EC Gateway, ECMAP, and ECRTP Version 5.0

External End of Life Notice for EDI Server, EC Gateway, ECMAP, and ECRTP Version 5.0
 
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April 28, 2009

 

 

Dear Valued Sybase Customer:

 

This letter provides notification of the end of engineering support for the following versions of Sybase product(s).

 

Product

Version

Platform

Language

End of Engineering Support

Migration Path

ECRTP/TP

5.0

All

English

4/28/2010

5.1

ECRTP

5.0

All

English

4/28/2010

5.1

ECMAP

5.0

All

English

4/28/2010

5.1

ECMAP Debugger

5.0

All

English

4/28/2010

5.1

EDI Server

5.0

All

English

4/28/2010

5.1

EC Gateway

5.0

All

English

4/28/2010

5.1

 

Sybase encourages you to begin migration plans as soon as possible to upgrade your software before the end of engineering support to the supported version identified in the "Migration Path" column as shown in the table above.

 

For customers having a current Support Agreement who have elected not to migrate to a supported release by the end of engineering support, continued limited technical support assistance will be made available, subject to the availability of resources.  This limited assistance after the end of engineering support consists of providing existing interim releases (i.e., updates, if any, developed for the product prior to the end of engineering support), telephone and electronic assistance, and migration advice to customers upgrading to Sybase supported products.  It does not include engineering support, new bug fixes or integration of any bug fixes into previous updates.

 

If you have any questions, please call your local Sybase Technical Support Center.  One of our Customer Service representatives will respond to your questions or direct your call to someone who can.  For the number of your closest Technical Support Center, please go to: www.sybase.com/contactus/support.

 

Thank you for your cooperation in this product transition.  We are very excited about the new product releases and look forward to helping you to deploy and get the most out of them.

 

Sincerely,

 

Linda Jarvis

Product Manager, Healthcare

Sybase, Inc.


 

DOCUMENT ATTRIBUTES
Last Revised: Apr 28, 2009
Product: EDI Server, EDI Products
Business or Technical: Technical
  
Content Id: 1062587
Infotype: End of Life Notice
 
 
 

 
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